Privacy Policy
Privacy Policy
1. Data Controller
CALITROL S.A., NIF A58439639, CTRA. DE LA LLOBATONA, 8, NAVE D, 08840 VILADECANS (BARCELONA), Spain. Email: info@petitfolks.com.
2. Purposes and Legal Bases
Order and purchase management: to process orders, payments, delivery, returns, refunds, customer service and accounting obligations. Legal basis: performance of the sales contract and compliance with legal obligations.
Customer enquiries and forms: to respond to requests submitted through the website. Legal basis: consent and/or taking steps at the request of the data subject, depending on the request.
Customer account, where enabled: to create and manage the account and provide the requested functionality. Legal basis: performance of the contract.
Newsletter and commercial communications: to send promotional communications where the user has requested or consented to them, as applicable. Legal basis: consent or another legally permitted basis where applicable. Consent may be withdrawn at any time.
Website operation and security: to maintain, secure and improve the website and prevent fraud or abuse. Legal basis: legitimate interests and/or legal obligations, as applicable.
Cookies and similar technologies: according to the cookie settings selected by the user and applicable law.
3. Data Categories
Identification and contact data; billing and delivery data; order and transaction data; account data where applicable; communications and enquiries; technical and cookie data where applicable.
Payment card details are generally processed by the payment provider and are not stored by CALITROL S.A. except where technically and legally applicable.
4. Retention
Data is kept for as long as necessary for the purpose for which it was collected and, where applicable, for the periods required by tax, accounting, consumer, legal or other mandatory obligations. Consent-based marketing data is kept until consent is withdrawn or the applicable retention period ends.
5. Recipients and Processors
Data may be processed by service providers necessary to operate the Shopify store, payment services, hosting and technical services, logistics and delivery, customer service, email/marketing tools and other providers acting on behalf of CALITROL S.A. Where required, appropriate data-processing agreements and safeguards will be in place.
6. International Transfers
Where a provider processes data outside the European Economic Area, CALITROL S.A. will apply the safeguards required by applicable data-protection law, such as an adequacy decision, standard contractual clauses or another legally valid mechanism.
7. Rights
You may request access, rectification, erasure, restriction of processing, data portability and objection, and you may withdraw consent where processing is based on consent. You may also object to processing based on legitimate interests where applicable. Requests can be sent to info@petitfolks.com.
You may lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent supervisory authority.
8. Automated Decision-Making
CALITROL S.A. will not make decisions producing legal or similarly significant effects solely on automated processing unless a valid legal basis and the required safeguards apply.
9. Mandatory Information
Fields necessary to process an order or provide a requested service are marked or otherwise identified at the point of collection. If required information is not provided, CALITROL S.A. may be unable to process the relevant request or order.
10. Updates
This policy may be updated when the website, processing activities or applicable requirements change. The latest version will be published on the website.
